Job description
The Marketing & Communications Coordinator will support the Project Manager (Marketing & Communications) to raise awareness of Carers and the support available across all Forward Carers programmes. This includes promoting innovation projects such as BEAM, supporting Birmingham Carers Hub and Walsall Carers Hub, and contributing to our national Carer Friendly Communities work.
The role will manage digital content, coordinate campaigns to reach hidden Carers, and ensure inclusive, engaging information is shared across multiple platforms.
This position would particularly suit a recent graduate in Marketing, Communications, Media or a related field, or someone seeking an internship or structured placement to gain hands-on experience in a values-led social enterprise.
Your Impact
As Marketing & Communications Coordinator, you will:
- Support the delivery of organisation-wide campaigns to raise awareness of Carers.
- Promote Forward Carers services, including wellbeing programmes, assessments, and events.
- Develop engaging content for websites, newsletters, and social media.
- Work with Carers and partners to co-produce campaigns that reflect lived experience.
- Ensure branding, messaging, and funder acknowledgement requirements are consistently applied.
- Your work will increase Carer awareness, reduce stigma, and help hidden Carers come forward to access support.
Key Responsibilities
Communications & Campaign Delivery
- Support the Project Manager to deliver marketing and communications plans across all contracts.
- Coordinate “Hidden Carers” campaigns and other targeted awareness initiatives.
- Create accessible and inclusive materials using Canva (or similar platforms).
- Draft newsletters, blogs, press releases, and Carer case studies.
Digital & Media
- Manage website content updates (WordPress).
- Plan and schedule posts using Hootsuite across social channels.
- Produce graphics, short videos, and digital storytelling content.
- Monitor analytics to track and report campaign reach.
Stakeholder & Partner Engagement
- Work with Forward Carers delivery partners to promote services.
- Support commissioner-facing reports and promotional outputs.
- Ensure consistent messaging across partner networks.
Monitoring & Evaluation
- Record and track communications outputs for funder and internal reporting.
- Collect and share Carer stories and visual assets.
- Support quarterly reporting and impact evidence.
Ready to Make a Difference?
If you’re passionate about using your marketing and communications skills to make a social impact and improve the lives of Carers, we’d love to hear from you.
What we are looking for
- Recent graduates looking to begin a career in marketing and communications.
- Individuals seeking an internship or structured placement to gain professional experience.
- Candidates with transferable skills eager to apply creativity and digital communications in a social impact setting.
You’ll Thrive With
Expert Knowledge
- Understanding of marketing and communications strategies.
- Awareness of inclusive communication design.
Exceptional Skills
- Strong writing and visual communication.
- Proficiency with Canva (or similar), WordPress, and Hootsuite.
- Ability to produce accessible, engaging content for diverse audiences.
Personal Strengths
- Creative, adaptable, and collaborative.
- Organised with excellent attention to detail.
- Able to manage multiple priorities in a fast-paced environment.
Accepted degree subjects
Any
Additional job details
- Workplace
- Hybrid, or partially remote
- Location
- Birmingham
- Salary
- £24,790
How to apply
Please submit:
- Your CV
- A covering letter addressing the key responsibilities and answering the pre-interview questions
- An equalities monitoring form
Interviews will be held between 22nd – 24 September at our head office.
If shortlisted and invited for an interview, we will use your responses to these pre-interview questions as a key part of the interview process. This approach will allow us to gain deeper insights into your experiences and how they align with the needs of our organisation.
Pre-Interview Questions
(Please answer these questions briefly – no more than 250 words per answer. You may include links to examples of your work if relevant.)
- Campaign Creativity: Forward Carers runs campaigns to reach “hidden Carers” – people who may not recognise themselves as Carers. If you were asked to design a simple social media post to encourage someone to come forward for support, what key message or creative idea would you use?
- Digital Skills: This role involves using tools such as Canva, WordPress, and Hootsuite. Please describe your experience with these or similar platforms and share an example of a digital or design project you’ve worked on (university, volunteering, work, or personal).
- Values & Motivation: What interests you most about working for Forward Carers, and how do you think your skills and personal values align with our mission to create Carer Friendly Communities?
Please note, any identifying information you include (such a name/ age/ equalities form) will be removed by our HR support before your application is assessed, in line with our Fair Recruitment Policy.
Click Apply to start your application now. This job will be available on 蘑菇视频黄片 until 15 September 2025
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Closing date: 15 September 2025