Project Assistant

Job description

Purpose

• You will play a key supporting and delivery role across two connected areas: our National Lottery “Creating Carer Friendly Communities” programme and our Health Liaison workstream.
• This dynamic, forward-facing role involves delivering awareness training and outreach activity across community, health and employer settings to help identify and support hidden Carers. You will liaise with community venues, workplaces and high-footfall spaces such as supermarkets to host awareness stands, engage the public, and promote the support available through Carers Hubs and wider partner services.
• You’ll also support the creation of engaging digital and in-person content - including photos, videos and stories - to raise awareness of unpaid Carers and build understanding among professionals and employers.
• You’ll also be responsible for recording, monitoring and reporting activity via our ERIC CRM system, ensuring accurate data capture for funders and internal evaluation.

Your Impact

As Project Assistant, you will:

• Deliver and support awareness and training sessions for unpaid Carers, professionals, and employers.
• Represent Forward Carers at community, workplace, and public venues to reach hidden Carers.
• Create engaging digital and in-person content — videos, photos, blogs, and stories — to celebrate Carer experiences.
• Support our Health Liaison work by strengthening links with GP practices, Primary Care Networks and hospitals.
• Record all activity, engagement and impact data within our database ensuring evidence-based reporting to funders.
• Work closely with the Marketing Team and training providers to deliver campaigns and learning opportunities that inspire awareness and inclusion.

Your contribution will ensure more hidden Carers are identified, connected and supported, creating real community impact.

Key Responsibilities

National Lottery Programme Delivery

• Deliver awareness workshops and training to unpaid Carers, professionals, and employers.
• Engage directly with the public through community events, outreach stands and Carer awareness days.
• Liaise with local venues, workplaces, and businesses to host activities that promote Carer recognition.
• Create engaging content - videos, photography, social media posts and case studies - for campaign use.
• Record participation and outcomes within ERIC CRM to support accurate reporting.
• Contribute to funder reports and internal evaluation to evidence reach and impact.
• Collaborate with the Marketing Team to design online and offline campaigns that reach hidden Carers.

• Support the Health Liaison Lead to engage with NHS and health partners.
• Coordinate Carer Awareness sessions for health professionals and maintain accurate attendance records.
• Maintain partner contacts and activity logs within ERIC CRM.
• Contribute to case studies and success stories demonstrating improved Carer engagement in health settings.

General Responsibilities

• Represent Forward Carers with professionalism and warmth at all engagements.
• Ensure accurate, timely administrative and monitoring processes.
• Contribute ideas for continuous improvement and innovation.
• Uphold and model Forward Carers’ values of being Fulfilling Potential, Family Centred, Stronger in Partnership, Socially Responsible, and Impact Driven.

Start date: 10th Dec 2025

What we are looking for

Experience

• Experience supporting or delivering community engagement, workshops, or awareness activities.
• Confident engaging with the public, professionals, and employers.
• Experience in using a CRM system for data recording and reporting (ERIC or equivalent).
• Experience within community, health, or voluntary sector settings (desirable).

• Excellent communication and presentation skills.
• Strong writing, organisational and IT skills (Office 365, Teams, Canva or equivalent).
• Ability to manage multiple priorities and work independently.
• Creativity and confidence in creating social and visual content.

Knowledge

• Awareness of unpaid Carers and the barriers they face.
• Understanding of partnership working, community engagement, or the health system.
• Knowledge of equality, diversity and inclusion in service delivery.

• Friendly, approachable, and confident in public-facing situations.
• Reliable, proactive, and able to adapt quickly.
• Passionate about social impact and helping others fulfil their potential.

Accepted degree subjects

Any

Additional job details

How to apply

Click Apply to start your application now. This job will be available on 蘑菇视频黄片 until 26 November 2025

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Closing date:  28 November 2025