Human resources business partner — Rameni Caussy

Studying human resource management at postgraduate level has enabled Rameni to thrive in a dynamic HR role that allows her to influence people's working lives in a positive way

What degree did you study?

I completed a CIPD accredited MA in human resource management.

How did you get your human resources role?

After completing my MA degree, I started out as an HR officer and gradually worked my way up to HR advisor and then to my current position of HR business partner at The University of Buckingham.

I've worked in a variety of sectors; environmental services, financial services, information technology, and higher education - gaining valuable insights along the way.

So far, my career has been a journey of growth, driven by continuous learning and a genuine passion for people. Each role has helped me develop a stronger understanding of how to align people strategies with business needs.

Why did you decide on a career in HR?

I have always been drawn to roles where I could help others succeed, and I find it incredibly fulfilling to play a part in shaping positive workplace experiences.

While working at a university abroad, I had responsibilities that involved recruitment and managing staff. That experience sparked my interest in how organisations support their people. I realised that HR could offer the perfect mix of strategy, people interaction, and problem-solving. That led me to undertake my postgraduate degree in London, and I haven't looked back since.

What are your main responsibilities in your current role?

My role is generalist and hands-on and I provide HR business partnering support to managers at all levels. I advise them on complex employee relations matters, organisational changes, and workforce planning. I've led a range of projects, from implementing new HR and payroll systems to introducing a Learning Management System, streamlining onboarding processes and launching staff engagement surveys.

I also design and deliver HR related training for managers and provide information to our Executive Group, including reports such as the Gender Pay Gap. It is a varied role where I get to wear many hats and feel I can truly make a difference.

What do you enjoy most about working as an HR business partner?

What I love most is the opportunity to really influence people's working lives in a positive way. Whether it's helping a manager handle a difficult conversation, rolling out a new system or designing a better onboarding experience for new starters, I feel like my work matters.

HR gives you a unique view into the organisation; you are right at the intersection of business goals and employee needs. Being that trusted partner who brings clarity, empathy, and structure is what keeps me passionate about my career.

What are the most challenging parts of your role?

One of the biggest challenges is managing sensitive employee relations cases, as each situation is unique and emotionally charged, so you need to be fair, patient, and professional. In higher education, we are also dealing with sector-specific challenges like reduced student recruitment, which affects staffing and long-term planning. Balancing the needs of individuals with wider organisational goals and ongoing employment law changes can be tricky. But these challenges are also what make the role so dynamic. They push you to think critically, adapt quickly, and constantly improve your approach.

Any words of advice for someone wanting to work in HR?

Start with a genuine interest in people. HR is about understanding what makes teams and individuals thrive. Studying HR will give you the theoretical knowledge, but don't underestimate the value of real-world experience, in different sectors, even in entry-level roles.

Being a generalist can keep more options open for your career progression, with a view to specialise later if you wish. Be open to learning. Keep up to date with legal changes, make optimum use of technology, and don't be afraid to step out of your comfort zone. Communication, empathy, and problem-solving are key. And remember, HR is a career where you can truly make an impact every day.

Find out more

• Learn more about the role of a human resources officer.
• Discover what you can do with a human resource management degree.
• See what the recruitment and HR sector has to offer.